Being an employer is never easy. Your time is spent juggling deadlines, overheads and an ever-shifting workload. While there are only limited efforts you can make to improve the performance of the office, there is one area where you can make a real impact: staffing.
It goes without saying that some employees perform better than others. It’s just human nature. And while in an ideal world you would have all employees working at their optimum level at all times, this is often unrealistic. Instead, you should focus on retaining those employees who work the hardest by keeping them engaged. Hand over those interesting assignments and new deals that are just sitting on your desk.
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Good employees will be naturally keen to improve, so by giving them more interesting tasks and greater responsibility they’ll stay motivated and on-target for success. Seeing the preferential treatment given to the hardest workers may also serve to motivate other staff to work harder too, allowing you to kill two birds with one stone.
However, giving a hard-working employee added responsibility may be a steep learning curve. Even your best employee is likely to make mistakes, and how you deal with this will affect their motivation. Regular debriefings with your employee, and genuine but constructive feedback on their performance will help them and your business grow. This is also a good time to also introduce long-term goals for your employee. Listen to their business aims and set realistic milestones for them to achieve. Giving them a mentor, perhaps a long-time member of staff, will provide them with a sounding board and a great example to learn from. This, along with solid praise when the time is right, can convince employees with cold feet to stay with your company long-term.
Different employees have different ideas of what praise represents. OC Tanner, one of the world’s largest providers of employee recognition programmes, found that younger employees are more prone to need frequent, spontaneous rewards, such as a trip to Ermanno palace https://edgeglobalevents.com/f1-hospitality/monaco/3rd-floor-ermanno-palace/, whereas older employees prefer to receive praise only when their performance has been exceptional.
The first step in any successful business is a motivated team built on great communication. Make sure that you’re a manager who listens as well as speaks.